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Re: MTD Error Message - please check your VAT reg no

Hi Quickbooks Team, I am having the same issue as everyone else here. I have got my confirmation from HMRC for being registered for MTD. I have cahnged the user in File VAT MTD (therefore forgetting the old connection and re-creating the new connection in MTD) That has all connected fine. It is now the end of my VAT quarter 30/06/2019 and I am trying to file (well in time as I anticipated issues). I am getting the repeated message to check my VAT number. No matter what format I put it in. Does it need the GB in front of it? Does it need spaces? I would appreciate some help on this as I don't think anyone's question has yet been sorted about this problem. Now that I am registered with HMRC I cannot unregister. I have been a Quickbooks user since 1999 and this is the first issue I have been truly stumped with
QuickBooks Team

Re: MTD Error Message - please check your VAT reg no

Hello KC1998,

 

You do not need to enter the GB, or use any spaces. Just the number itself. If you are still getting the error, please send a screenshot of this over.

 

Thanks,

 

Talia

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Re: MTD Error Message - please check your VAT reg no

Thank you.  I reset the VAT number to just numbers (no spaces) and the connection worked :smileyhappy:

QuickBooks Team

Re: MTD Error Message - please check your VAT reg no

Brilliant - thanks for updating us KC1998 :)

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Re: MTD Error Message - please check your VAT reg no

Just tried to file next Q VAT & guess what Quickbooks??!! Yes, it happened again!

Fix worked again thank goodness but come on fix this bug please!

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Re: MTD Error Message - please check your VAT reg no

We file monthly VAt returns so have been using MTD for several months - mostly successfully!

 

I have just gone to complete the August VAT return and have been greated with this error message.

 

I have tried cancelling my authority and re-authorising - this hasn't helped.  Message still appears when I try to 'File MTD'

 

Please help.

 

 

 

QuickBooks Team

Re: MTD Error Message - please check your VAT reg no


Hi Vicki15

 

The reason you are unable t submit the VAT return is due to HMRC carrying out maintenance until approximately 4pm today.

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Re: MTD Error Message - please check your VAT reg no

Would have been nice if HMRC had put such info on their website , or even better when I contacted their helpdesk for them to tell me.

Wasted hours on this now