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tom-slaterschimn
Level 1

I have uploaded my company logo on “customise invoice add logo” but it still doesn’t appear on the invoices what am I doing wrong?

 
1 REPLY 1
Daniela_A
QuickBooks Team

I have uploaded my company logo on “customise invoice add logo” but it still doesn’t appear on the invoices what am I doing wrong?

Hello there, Tom. Allow me to share some details regarding the QBO logo.

 

At the moment, we can have an ongoing investigation about the logo not appearing on the invoice. Our engineers are all hands on deck to resolve this promptly. 

 

If you haven't contacted them yet, I'd suggest doing so. This way, your account will be added to the list of affected users, and notify you via email once fixed. Before that, check out our support hours so you’ll get a response quickly, and you can contact us at a time convenient to you. 

 

Here’s how:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to the Help (?) menu.
  3. Select the Search tab, then click Contact Us.
  4. Enter INV-92881 in the field.
  5. Tap Continue.
  6. Click the Chat or Callback option.

 

 

Additionally, here are some resources to effectively manage your customer, suppliers, and bank transactions in the program:

 

 

If you have any other questions or concerns besides these threefold transactions. I'll be right here to lend you a hand. Take care always!

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