European sales / correct code

I’m glad to see you in the Community today, paul224.

I know how important it is for your company to have your goods recorded in QuickBooks Online (QBO) using the correct VAT code. This ensures transactions are properly reported in the tax return. Let me provide some information on how the online program handles VAT including sold products.

When you ship products to customers in an EC Member State, you should not charge VAT if they’ll give a valid VAT registration number. Head to the European Commission website to check the information. You’ll charge them under the reverse charge mechanism.

You can read the QuickBooks Online VAT codes article for additional resources. Make sure to click the EC VAT codes and rates link for the complete details. It also displays a list of tax codes with their specific rates. You'll learn how each one is reported to the form. From there, select the one that best fits your scenario. 

If you’re unsure about the code to utilize when creating transactions, I suggest reaching out to an accountant. They can recommend which VAT code to enter into the entries. Reaching out to them will ensure that the data in your tax return is in ship shape. 

I won't be leaving you empty-handed here. Let me share with you some links that will guide you through the process of preparing your tax returns, and creating an exception for changed or deleted entries. These resources include instructions on how to manage your VAT settings and adding a new code.

• Submit a MTD for VAT return to HMRC in QuickBooks Online 
• VAT exceptions and reports
• Create a new VAT code
• Set up and edit VAT settings, codes, and rates
   

Reach out to me again if you have additional concerns about taxes and QuickBooks-related activities. I’ll be right here ready to answer them for you. Have a good one.

Thanks from everything I can see the correct code is the one i have been using  (ECG 0%), however I am concerned why it shows up in the final report in box 8 which reads that this relates to NI sales (Total value of dispatches of goods and related costs (excluding VAT) from Northern Ireland to EU Member States), 

Thanks for getting back to us, @paul224.

Allow me to chime in and help make sure this is taken care of for you.

Since you have verified that you're using the tax correct code (ECG 0%) for your transactions, but it is showing in box 8 of your final tax return, I highly suggest contacting our Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and check this for you. They can also perform other troubleshooting steps if necessary.

Here's how to reach them:

1. In QuickBooks Online (QBO), go to the Help (question mark) icon at the top right.
2. Choose Contact Us.
3. Enter a brief description of your situation in the What can we help you with? area, then click Let's talk.
4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

In case you need it, I'll add this article that tackles learning how to file your VAT return and record your tax payment in QBO: File your VAT return and record tax payment in QuickBooks Online.

For more tips and other resources, I recommend visiting our website for future reference: Self-help articles.

Please let me know if you have more questions about this or anything else QuickBooks by leaving a comment in this thread. I'm always ready to help. Stay safe and have a good one.

Thanks, I contacted the support team who had a look at my screen and simply advised me to follow a link, which confirmed that I was using the correct code, they offered no explanation as to why the item is showing in Box 8, it kind of seems to be a standard response "click this link"

Thank you @paul72  for your help, I think I missed the Brexit thing, although my Belgian husband has been having problems when he travels back  home :) :)

I have been on the whole very dissapointed by the response from the QB team who fail to answer basic questions other than provide links to incorrect information, (am sorry I left  the company I was previously with) 

Again thanks