Ian,

I have just tried........... without success.  However the fix is supposed to be applied today 13th, but I don't know when during the day.  I will try again tomorrow.

Chris

Yup - business as usual , no connection to Handelsbanken...!

Amazing that China can build a hospital in ten days, but Quickbooks cannot change a URL address in ten weeks!!

Appears to be working now!  Although I did ask it to go back to 1st January 2020, but it didn't pull any transactions in so had to import via csv.

Good luck

Chris

I can also confirm the feed is now working and would like to offer some advice for those who are having issue re importing the transactions.

If the feed does NOT download any new transactions but connects sucessfully please do the following:

1. Go to Banking Page.

2. Click on the Bank Account -> Pencil Icon -> Edit Account Info

3. Click "Disconnect This Account on Save". Your account information WILL NOT be deleted.

4. Save & Close.

5. Add Account -> Handelsbanken Corporate

Follow the steps to connect as you would do normally and it will eventually ask what account you want to marry the feed to. Select the account from your ledger and then the date you want to import transactions from.

If you have been pulling in from CSV files - import back as far as you like and once done - select the transactions you have already imported via CSV and "exclude".

We cannot connect - error 103. Please advise. 

I suggest you disconnect your bank account and reconnect. 

Hi MDR20

A 103 error relates to credentials, are you entering the same credentials that you use to access your online account with?

Yes, just following the prompts with requested info. Is everyone able to synch again? Thanks

Hello MDR20, 

Can you do some troubleshooting and try putting your banking credentials in again. Let us know if you still get error 103. 

Looks like it is back up and working again.... AT last!!  Thanks for sorting it out, but my word, what a long wait!! Around ten weeks down time I think. Let’s hope the repair is robust!!

I've tried to reconnect the account to corporate online banking - no joy - now I don't even have the account on my banking page to import csv's to!

Benood,

I have just tried and failed to connect, refuse to file upload!   This is pathetic, I am at QBConnect next week, I am going to take leaflets containing this thread and hand them to every Intuit employee I see! 

Chris

Hello Benood,

Thanks for joining the thread - do you see an error message or code during the update? 

Only bank accounts with a live connection will show on the Banking screen however you can CSV import transactions in by going to the Cog Wheel > Import Data > Import bank data. 

You will be given the option to select the bank account during import and once imported to QuickBooks these will display in the For-Review tab on the Banking page where you can review as usual.

Thanks

This is what I am getting...

'Try updating again in a few hours or tomorrow.(102)'

Hello there, @John2020.

The banking error you're receiving is usually resolved within 24 hours. Your financial institution's website may be having a technical or service issue at the moment. 

Let's attempt to update this manually in QuickBooks. Just go to the Banking page and click the Update button. Try this again if you still can't connect. If the issue persists, please confirm if there are any maintenance updates by logging in to your bank account outside QBO.

If there aren't any updates, you can upload your transactions instead via WebConnect. You can click this link for more information: Manually upload transactions into QuickBooks Online.

I'd also recommend contacting our QBO Support so they can investigate this issue further.

Let me know if you need anything else. I'm here to help. Have a nice day!

Ah Yes.... It has all gone down again... What a pity. I really thought they had fixed it.

Let's hope it is not another ten weeks this time around!

Strange how XERO Can still connect to HAndelsbanken, no problems at all...

After 10 weeks of not being able to connect, we all know how to update manually!

Time to look at XERO I think.

Just tried again, still not working.

Yup - business as usual  -  no service, no connection. Why are they so hopeless at solving this problem..?

Should get a reply soon telling us how easy it is to update with CSV!

Hello there, @ ian19, @ John2020.

If you’re experiencing Error 102 when connecting Handelsbanken to QBO, this is already reported to our product engineers (INV-42891). They’re all hands on deck to get the connection working back to normal.

While waiting for the permanent solution, let’s use the WebConnect feature to download transactions from your bank and then import them into QBO.

To keep you in the loop for the resolution status, I suggest contacting our QBO Care Team. This way, you can sign up for the notification list of affected users.

After adding, you’ll receive email updates once more information is available. Here’s how to reach them:

1. Go to the Help menu in the upper right hand to open the Search window.
2. From there, scroll down to click the Contact us link.
3. Type the issue or topic in the search field and then hit the Let’s talk button.
4. Select how you want to contact our support team: Start a chat or Call us.

We send out newsletters each month to keep our customers updated with what’s new about the application. You can visit the QuickBooks Blog to subscribe.

Let me also share this article containing tips in forming connections and keeping your bank feeds organized: Working in QuickBooks Online’s Bank Feeds Connections.

Reach out to me if you have questions about QBO. Please know I’m here to answer them for you.

I wonder what the excuse will be this time....so poor. 

QB aren't bothered in slightest, they'll just give you some customer service waffle not backed up by action. 

Hello MDR20, 

Are you still getting error messages and codes when you try to update your Handelsbanking account? 

I still can't, Intuit bloody useless!  This is the message I see: