Hello Sales-screenandt,
Welcome to the Community page,
Whats bank are you with?
Are you trying to upload your transactions into Quickbooks?
Hello,
I am with Royal Bank of Scotland. I am just trying to link my RBS accounts to QuickBooks.
Thanks,
Scott MacKenzie
Hello Scott, so the RBS is available to connect to in Quickbooks as you can see from this list here what is happening exactly when you try and connect your bank up in Quickbooks?
Are you getting any error codes or messages showing up?
I have been through my RBS account, logged in, chose the accounts I want, it's seems to accept and then goes to the page that I have sent you if you look at the screenshot
Can I just get a refund please, I have now cancelled my subscription and it's not worth the hassle. I have tried and tried and tried and still nothing. It should be an easy link as I have done it before with other apps.
We're sad to see you go, sales-screenandt.
Since Community is a public forum, I recommend reaching out to our QuickBooks Support Team. This way, they'll be able to assist you in processing a refund.
The process of getting in touch with our representative has improved. You can reach one of our agents by going to the Help menu.
Here's how:
In case you have the old option to contact our representative, I suggest following these steps:
Lastly, I've also included this helpful article for your future reference: What Happens to my QuickBooks Online Data after I Cancel?.
If there's anything else that I can help you with, please let me know in the comment section down below. This way, I'll be able to help you.
Your website is terrible and it keeps having one option to ask the community. Your app is even worse. Honestly, it is the least user friendly website and app that I have ever used. I just wanted help how to connect my bank (which should be an easy connection) after hours of a few back and forths, still nothing. I love the idea of your website and I would still use it if I could. It is impossible to get your money back. There is no "talk to human" or "let's chat".
This is not the kind of support we want you to have, sales-screenandt.
Did you receive an error while trying to get in touch? Let's use the QuickBooks Online test drive and contact support from there.
Here's how:
Please also note that we have support hours where these options are available: QuickBooks Online Support.
You can always post here in the Community if you have questions.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.