I would like to establish payroll for myself, I cannot find section employee. I am the only director of the company

Hi, @neurointegra-gui. I appreciate your interest in establishing payroll for your account. I'm here to help you with the process.

You can enable payroll inside your QuickBooks Online (QBO). Here's how:

1. Sign in to QuickBooks as an admin.
2. Click on Payroll at the left pane, then Choose your plan.
3. Choose your plan, then click on Subscribe for a paid subscription (Start 1month free trial for a trial account).
4. Follow the onscreen instructions to complete the process.

Alternatively, you can subscribe to payroll through the Gear icon.

1. Tap on Account and Settings under Your Company.
2. Click on Billing & Subscription at the left pane.
3. Look for QuickBooks Online Payroll, then Learn more.

After that, you're now ready to set up your payroll product. These articles will give you a step-by-step guide:

• How to set up your employer details in QuickBooks Standard Payroll
• How to set up QuickBooks Advanced Payroll

The Employees tab will be available under Payroll.

When you're ready to pay your employees, create their paycheques. I'm adding these materials for your reference:

• How to run payroll in QuickBooks Standard Payroll
• How to run payroll in QuickBooks Advanced Payroll

I'm glad to share these details with you today. If you have other payroll questions, let me know by leaving a comment below. I'm always here to help. Have a good one!

Thank you for your reply. I have already paid 11.99, now I can't choose a plan for some reason.

Hello there, @Integra.

I understand the need to get the Payroll subscription working again so you can catch up with paying your employees. With this, I'll lay down solutions to help you isolate this issue.

Let’s start by using a private browser to access your QuickBooks account. This doesn't retain local files, so this helps in ruling out the possibility of a webpage issue. Use these keyboard shortcuts based on the browser you're using:

• For Firefox, press Ctrl + Shift + P
• For Chrome, press Ctrl + Shift + N
• For Safari, hold down Command + Shift + N

If this works, you’ll need to clear the browser's cache. By doing this, it’ll remove the built-up cache in your default browser, so you can start with a clean slate. You can also use other supported browsers as alternatives.

If the issue persists, you'll want to contact our Support Team. They can pull up your account in a secure manner and investigate what's causing this behavior. Just make sure to take note of our support hours so we can address your concerns on time.

Please check out these articles to learn how to set up your payroll account:

• QuickBooks Online Advanced Payroll hub
• QuickBooks Online Standard Payroll hub

Please know that you're welcome to comment below if you have other concerns or follow-up inquiries about managing your QuickBooks subscriptions. I'm just around to help. Take care always.