Can’t log in

Can’t log in

Hi Salmaan,

Sorry to hear you are having trouble logging in can I please confirm what is happening when trying to log in?

I just signed up but it says there is a server issue?

Hello there, @JenMonnin79.

This issue is already been reported. Rest assured our engineers are all hands to fix this.

In the meantime, you can access your company via a supported browser. Here's how:

•  Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Google Chrome: Ctrl + Shift + N
• Internet Explorer: Ctrl + Shift + P

If it works, we’ll need to clear your browser’s cache to optimize the browser’s performance and your QBSE experience.

Otherwise, you can use a different browser.

Also, I'd suggest contacting our Customer Care Support team so you'll be added to the affected user's list.

Here's how to get in touch with them:

1. Select Assistant from the top bar.
2. Enter "Talk to human" until you see "I still need a human".
3. Choose a way to connect with a live agent.

 Please let me know how it goes. I'll be here to help you further.

Every time I try to login it tells me that I don’t have accountWith the use your name and they sent me an email saying that I have a paystub But cannot login to view

Hello Wayne Tillman, 

Can we ask you to either send us a PM on Facebook or a DM on twitter with the email address you are using and we can have a look into this issue you are having and work with you in getting it resolved and you into your account?