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Hello. I'm new to quickbooks and I'm having trouble importing from excel. I need to put a message on the invoices but for some reason the information is being put in the 'show on statement'box so it is not showing on the invoices. I am using the sample spreadsheet and putting the message I need shown in the memo column as instructed. I have even tried importing the actual sample data but the same thing happens. Any ideas what could be wrong? Thanks
Solved! Go to Solution.
Utilize the trial period of this 3rd party importer tool. Did you see any difference?
https://transactionpro.grsm.io/qbo
The template seperates memo/message and private note
BillAddrCountry | ShipAddrLine1 | ShipAddrLine2 | ShipAddrLine3 | ShipAddrLine4 | ShipAddrCity | ShipAddrState | ShipAddrPostalCode | ShipAddrCountry | PrivateNote | Msg | BillEmail | BillEmailCc | BillEmailBcc | Currency | ExchangeRate | Deposit | ToBePrinted | ToBeEmailed | AllowIPNPayment | AllowOnlineCreditCardPayment | AllowOnlineACHPayment | ShipAmt | ShipItem | DiscountAmt | DiscountRate | TaxRate | TaxAmt | DiscountTaxable | LineServiceDate | LineItem | LineDesc | LineQty | LineUnitPrice | LineAmount | LineClass | LineTaxable |
110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | MP3 Player | Blue MP3 Player | 2 | 55 | TAX | |||||||||||||
110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | Leather Case | Leather Case | 2 | 10 | TAX | |||||||||||||
110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | Gift Cards | Gift Cards | 2 | 5 | TAX |
We have a few updates, PGVicky.
Memos on the imported Invoices will show on the Message on statement field. We may want to enter our memo manually once they are imported. I'll surely send this feedback to our engineers and have the option to also enter a Memo on the Message on invoice box.
You can check out these article for more details on how to manage invoices:
I'll be here if you have further questions. Take care!
Hey there, PGVicky.
I'd be glad to help you import your invoice template in QuickBooks Online. Before importing your invoice template, ensure that your excel spreadsheets are ready and in a format that is accepted by QuickBooks.
To ensure the message field will not show on the statement box, you may need to review your template mapping before importing into QuickBooks.
You can check this link in checking and ensuring your invoice fields are mapped correctly: Download instructions & samples.
Also, I'm including this article to sere as your guide when importing your templates in QuickBooks: Import custom form styles for invoices or estimates.
You can always get back to me if you have any other importing concerns. I'll stick around to help you out.
Can someone please try importing the sample data which is given in the instructions? The Memo column goes into the 'message on statement'box. It's not something I am doing wrong, I think it is an error with the software. If someone could check though, that'd be great.
Utilize the trial period of this 3rd party importer tool. Did you see any difference?
https://transactionpro.grsm.io/qbo
The template seperates memo/message and private note
BillAddrCountry | ShipAddrLine1 | ShipAddrLine2 | ShipAddrLine3 | ShipAddrLine4 | ShipAddrCity | ShipAddrState | ShipAddrPostalCode | ShipAddrCountry | PrivateNote | Msg | BillEmail | BillEmailCc | BillEmailBcc | Currency | ExchangeRate | Deposit | ToBePrinted | ToBeEmailed | AllowIPNPayment | AllowOnlineCreditCardPayment | AllowOnlineACHPayment | ShipAmt | ShipItem | DiscountAmt | DiscountRate | TaxRate | TaxAmt | DiscountTaxable | LineServiceDate | LineItem | LineDesc | LineQty | LineUnitPrice | LineAmount | LineClass | LineTaxable |
110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | MP3 Player | Blue MP3 Player | 2 | 55 | TAX | |||||||||||||
110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | Leather Case | Leather Case | 2 | 10 | TAX | |||||||||||||
110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | Gift Cards | Gift Cards | 2 | 5 | TAX |
Hello PGVicky,
When you upload your excel document into Quickbooks, when it asks you to map it do you map the memo to memo? or do you select something different?
@Fiat Lux - ASIA wrote:Utilize the trial period of this 3rd party importer tool. Did you see any difference?
https://transactionpro.grsm.io/qbo
The template seperates memo/message and private note
BillAddrCountry ShipAddrLine1 ShipAddrLine2 ShipAddrLine3 ShipAddrLine4 ShipAddrCity ShipAddrState ShipAddrPostalCode ShipAddrCountry PrivateNote Msg BillEmail BillEmailCc BillEmailBcc Currency ExchangeRate Deposit ToBePrinted ToBeEmailed AllowIPNPayment AllowOnlineCreditCardPayment AllowOnlineACHPayment ShipAmt ShipItem DiscountAmt DiscountRate TaxRate TaxAmt DiscountTaxable LineServiceDate LineItem LineDesc LineQty LineUnitPrice LineAmount LineClass LineTaxable 110 Main Street Suite 2000 Dallas TX 99875 Special Handling Thank you for your order! [email address removed] [email address removed], [email address removed] 0 N Y N N Y 12 Shipping 0.02 Y MP3 Player Blue MP3 Player 2 55 TAX 110 Main Street Suite 2000 Dallas TX 99875 Special Handling Thank you for your order! [email address removed] [email address removed], [email address removed] 0 N Y N N Y 12 Shipping 0.02 Y Leather Case Leather Case 2 10 TAX 110 Main Street Suite 2000 Dallas TX 99875 Special Handling Thank you for your order! [email address removed] [email address removed], [email address removed] 0 N Y N N Y 12 Shipping 0.02 Y Gift Cards Gift Cards 2 5 TAX
@Fiat Lux - ASIA @Thank you so much. This worked perfectly
@Ashleigh1 wrote:Hello PGVicky,
When you upload your excel document into Quickbooks, when it asks you to map it do you map the memo to memo? or do you select something different?
Hi. It's an error with the example and instructions. The memo column should go into the'Show on statement' box, not the 'Show on invoice' box.
Hello George28,
When mapping the Memo field, it will show in the Message on statement field of the invoice and when creating a statement.
You can enter the details in the Message on invoice manually or Copy&Paste the ones in the Message on statement field.
We appreciate that feedback about the importing process, we'll take it into consideration for product updates.
Let us know if you have additional queries so we can assist you more.
I note that there isn't a class field in the sample invoice import file. Could you please confirm whether when importing invoicing data the class (profit centre) can be included. Many thanks
Hello Amanda01,
There is no column for class on the sample file for importing invoices and there will be no option to map it into QuickBooks if you add the column in. You will have to add the classes in manually after the invoices are imported.
Utilize the trial period of TPI for Online
https://transactionpro.grsm.io/qbo
RefNumber | Customer | TxnDate | DueDate | ShipDate | ShipMethodName | TrackingNum | SalesTerm | Location | Class | BillAddrLine1 | BillAddrLine2 | BillAddrLine3 | BillAddrLine4 | BillAddrCity | BillAddrState | BillAddrPostalCode | BillAddrCountry | ShipAddrLine1 | ShipAddrLine2 | ShipAddrLine3 | ShipAddrLine4 | ShipAddrCity | ShipAddrState | ShipAddrPostalCode | ShipAddrCountry | PrivateNote | Msg | BillEmail | BillEmailCc | BillEmailBcc | Currency | ExchangeRate | Deposit | ToBePrinted | ToBeEmailed | AllowIPNPayment | AllowOnlineCreditCardPayment | AllowOnlineACHPayment | ShipAmt | ShipItem | DiscountAmt | DiscountRate | TaxRate | TaxAmt | DiscountTaxable | LineServiceDate | LineItem | LineDesc | LineQty | LineUnitPrice | LineAmount | LineClass | LineTaxable |
101 | Janice Johnson | 01/10/2020 | 01/12/2020 | Ground | Net 30 | 110 Main Street | Suite 2000 | Dallas | TX | 99875 | 110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | MP3 Player | Blue MP3 Player | 2 | 55 | TAX | |||||||||||||||||||
101 | Janice Johnson | 01/10/2020 | 01/12/2020 | Ground | Net 30 | 110 Main Street | Suite 2000 | Dallas | TX | 99875 | 110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | Leather Case | Leather Case | 2 | 10 | TAX | |||||||||||||||||||
101 | Janice Johnson | 01/10/2020 | 01/12/2020 | Ground | Net 30 | 110 Main Street | Suite 2000 | Dallas | TX | 99875 | 110 Main Street | Suite 2000 | Dallas | TX | 99875 | Special Handling | Thank you for your order! | [email address removed] | [email address removed], [email address removed] | 0 | N | Y | N | N | Y | 12 | Shipping | 0.02 | Y | Gift Cards | Gift Cards | 2 | 5 | TAX |
When would we need to use a third party app to import invoices from Excel vs just using the import invoice function in QB? Everybody is telling me to use an app but I'm not sure why. thanks
Hi Sharon!
I think other contributors, like Fiat Lux - ASIA, are just letting you know that there are third-party apps out there that you can use to import invoices. This feature in QuickBooks supports an Excel format, and it's free. If you're importing invoices from other formats, maybe a third-party app can help.
Please don't hesitate to go back to this thread if you have other questions about importing invoices.
You may need a 3rd party app to import certain data field (e.g Class) as I mentioned earlier.
I guess the engineers didn't like this idea. Two years later and I'm still unable to enter a message on the invoice vs. the statement when importing a batch into Quickbooks. It's a bit counterproductive to import 50 or so invoices and then have to edit each one just to add a message, which in my case is different on each. See how time consuming that can be? And for the amount of money I already dish out for QBO, WHY WHY WHY would I need a third-party app just to do this simple task?
Hi
i'm wondering why this has not been resolved yet
Hi has this been resolved yet
Hi shifra1 Once you have imported the invoices into QuickBooks you would have to manually add the message to the memo section as the information is input into the message displayed on statement field. I appreciate that this has been the case for quite sometime and that the information on the preview what's required section states otherwise. I will certainly submit the feedback from previous posts to our developers and hopefully they will be able to update the import invoices function.
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