Whether it’s telling your business partner that your largest client is moving on or discussing a team member who consistently makes mistakes, difficult conversations are inevitable. Now, if you’re someone who’s never been taught how to have difficult conversations, then your first response is to avoid the conversation altogether. That’s because you view conflict as confrontational.
Low trust and poor communication are the primary reasons why 70% of business partnerships fail. Therefore, open communication with your firm’s partner helps to beat those odds. The accounting firms we work with realise the importance of navigating through difficult conversations.
The best firm partners tend to be opposites. So, who’s the peacekeeper and who’s the direct, get-to-the-point type? Regardless of your style, it’s possible to reduce tension and avoid emotions hijacking the conversation.
