† Average determined by number of new leads in the period between April and September 2017 worldwide.
ProAdvisor Program Terms and conditions
For program guidance, please refer to the requirements set forth in the QuickBooks ProAdvisor Program Agreement.
1. Printed ProAdvisor status badges
Gold, Platinum and Elite Tier achievement print badges offered approximately 30-60 days after your request has been submitted. Silver offers digital tier achievement badge only. For brand guidance, please refer to the requirements set forth in the QuickBooks ProAdvisor Program Member Guide for Brand Use.
2. Priority fast track phone support
Intuit offers priority phone support to Platinum and Elite members by directly routing to a team of QuickBooks Online experts to deal with advanced product queries. The team is on hand to help 9am-8pm EST Monday to Friday and 9AM-6PM EST on Saturdays. (excluding holidays).
3. Specialist to help you get your data into QuickBooks Online
Gold and Platinum members are eligible to access free implementation services to help identify which clients are a fit for QuickBooks Online. Working with a specialist one-on-one, you’ll develop a migration or workflow plan together based on customer analysis. Firms must have a minimum of 5 clients to migrate at one time to take advantage of our implementation services. The team aims to acknowledge the implementation services requests within three business days and will work with you to schedule the provision of the Implementation Team at a mutually agreed convenient time subject to availability of Intuit personnel. Migration of data is subject to a suitability assessment by Intuit
4. Schedule support calls for a time that’s best for you
Elite members will have access through the QuickBooks Online Accountant – ProAdvisor tab to schedule an appointment at their own convenience with our most experienced support agents during the hours of operation 12pm – 5pm EST Monday to Friday (excluding holidays). All call backs will be made as close to the scheduled time, give or take 15 minutes. Members may have no more than one (1) session reserved at any given time. After the completion of your session, you may schedule your next. Sessions are offered in 30- and 60-minute increments and include up to 5 to 10 minutes to prepare and wrap up the session. Two attempts will be made to contact within the first 15 minutes of the scheduled call back; if there is no contact made the session may result in its cancellation or rescheduling.
5. Exclusive Apps Masterclass training and discounts
These are third party App offerings that Intuit, at its sole discretion, may include in the ProAdvisor Program. These programs and discounts are provided by third party application partners whose terms and conditions of service must be accepted by the ProAdvisor and/or the client to obtain the services. Discounts may vary and additional fees may apply. Please speak to your Account Manager for further details.
6. Advanced QuickBooks Online tips & tricks webinar
Intuit will provide Platinum and Elite members up to 60 minutes of live webinar training, eligible for 1 CPD credit. ProAdvisors are responsible for ensuring their site is equipped with sufficient Internet bandwidth to facilitate the live webinar. Dates will be available for sign up through the QuickBooks Online Accountant – ProAdvisor tab.
7. 50% discount for your clients when you pay for their QuickBooks Online subscriptions
You can give your clients 50% off the then-current MSRP pricing of QuickBooks Online (includes Essentials and Plus) for the life of their subscription when you sign up for wholesale discount (firm is billed) within your QuickBooks Online Accountant account. The MSRP price is subject to change at any time in Intuit’s sole discretion.
Terms, conditions, pricing, features and support options on the Program are subject to change without notice.
Free subscription to QuickBooks Online Accountant is available for a limited time only. To be eligible for this offer you must be an active, licensed public accountant. Intuit reserves the right to cancel at any time any and all licenses that are not compliant with Intuit eligibility requirements.