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killarneyscochra
Level 1
posted
‎May 18, 2019 01:55 PM
last updated ‎May 18, 2019 10:55 AM

I entered my employees on my desktop and am now working on my MacBook and the employees aren't showing up on the employees list, still show up when I log in on my desktop

 
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1 Comment 1
Joyce_P
QuickBooks Team
QuickBooks Team
‎May 20, 2019 03:57 AM

I entered my employees on my desktop and am now working on my MacBook and the employees aren't showing up on the employees list, still show up when I log in on my desktop

Let's perform some steps to let your employees show in your QuickBooks Online for Mac, killarneyscochra.

 

You clear the cache of your QuickBooks app to refresh your account and start a clean slate. To do this, just click Help and choose Reset App Data.

 

If the same thing happens, you can uninstall and re-install your QuickBooks App for Mac. Kindly see this article for more details: QuickBooks App for Windows and Mac: General Support.

 

Please keep me updated if the steps work well for you. Just leave a reply below.

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