Hey Quickbooks community,
First time user here.
We do IT work for a company and there are two companies in one and they use Quickbooks desktop and shares files amongst computers and workstations.
One computer for the one company called CFG-NEWMAIN is setup as a server to host multi-user access for a Quickbooks file and other workstations in the two companies. It has Quickbooks Pro Desktop 2021 installed. However, there is also a second computer, PHOENIXX-MAIN, setup as a server called multi-user access to another company file and as far a I am aware, the only computer that is supposed to access the second company file is CFG-NEWMAIN. PHOENIXX-MAIN has Quickbooks desktop 2020 installed. However, in order to access the file, they have to turn off Host Multi-User Access on the CFG-NEWMAIN computer in order to be able to open the file on the PHOENIXX-MAIN computer.
I'm wondering if they upgrade the license on the PHOENIXX-MAIN computer to 2021 version, would that resolve this issue or is there another way to resolve this issue of accessing the file without having to turn off Host Multi-User Access on the CFG-NEWMAIN computer?
Thanks in advance.
