Hello christinaschroff,
Thanks for reaching out about this. It's essential to use the correct regional version of QuickBooks to ensure that you're able to properly calculate taxes and have accurate submissions to the government. It's important to me that you're able to resolve whatever is going on with your account.
I'd like for an agent to take a closer look with you and gather details to help you toward a resolution as quickly as possible. To do that, please reach out to the QuickBooks Self-Employed team by visiting our Contact Us page (just click that link), choosing QuickBooks Self-Employed, and then filling out the email form. Doing this allows an agent to examine your account and exchange information with you in a secure setting.
I hope that helps!
