Hello again,
I can see you're still working on resolving this issue with the misspelled name on your certification as you've asked about it a few times in Community. It's important to me that you're able to resolve this and have the guidance you need to do so.
I outlined steps you can try in response to one of your earlier posts about this issue. I encourage you to review that response via the following link, where I also share details about how to reach support if needed. Here's that link: I have given the QuickBooks online Accountant examination but my certificate is not matching with my...
Don't be afraid to ask more questions if you have them or if you'd like clarification for what I outlined there. I'm here to help.