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Level 1

I have the quickbooks app on my phone and recently tried to sign onto the online version from my home laptop but there was no data, why am I not able to see my data on my laptop?

 
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QuickBooks Team

I have the quickbooks app on my phone and recently tried to sign onto the online version from my home laptop but there was no data, why am I not able to see my data on my laptop?

Hi there, 

 

It's vital you're able to access your account using your laptop. Don't worry, I'll be happy to assist you with figuring out why there's no data showing. 

 

First, I'd like to start by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.