Hi there,
Welcome to the QuickBooks Community. I'll be happy to share the info you need so you can get back to doing what you enjoy the most.
To get started, it's important to note that the subscription from Apple has a separate billing system compared to QuickBooks. That said, I recommend getting in touch with Apple for assistance with their billing. It may be that the Apple subscription payment didn't successfully process, hence, leading to the issue you've reached out about. In case this issue persists, I recommend contacting our support team for additional assistance. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support.
Feel free to keep me posted on how you make out. I'll be a message away.
