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tiaray902
Level 1

I signed up for quickbooks self-employed through the app, but on my browser it still thinks im in my 30 day free trial.

 
1 Comment 1
Alex M
QuickBooks Team

I signed up for quickbooks self-employed through the app, but on my browser it still thinks im in my 30 day free trial.

Hi there tiaray902,

 

It's great that you've chosen QuickBooks Self-Employed to help you with your bookkeeping. It's a robust program that can help you with keeping track of your business finances. I can give you some insight regarding your display in app and browser.

 

If you're seeing that you're still in trial while in your web browser, it may be that cache and cookies are affecting your navigation. Temporary files stored in your browser can affect your display within any online software like QuickBooks Self-Employed.  Here are a few steps in order to resolve any display issues caused by browsing data:

If you'd like some additional assistance due to these steps not clearing up the trial message in browser, please don't hesitate to reach out to the QuickBooks Self-Employed team outside of this community forum. Here's how you can contact them.

  1. Select the Assistant feature.
  2. Type and enter "talk to human" in the chat box.
  3. Follow the prompts.

I hope this gets you back to running your business as usual. Have a great day!

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