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seacanstorage-ic
Level 1

This new update sucks! It does not pull any customers info properly from iPhone. Beta testing is definitely not complete, why is it released?

 
1 Comment 1
JamaicaA
QuickBooks Team

This new update sucks! It does not pull any customers info properly from iPhone. Beta testing is definitely not complete, why is it released?

I understand the convenience of pulling customer information on the go, seacanstorage-ic. Let me look into this to get more details and resolve this matter.

 

To help me do that, can you share what customer information is not properly displayed on your iPhone? Are you trying to edit details in the QuickBooks Online app? Did you encounter any errors during the process? Please know that any additional information can help us narrow down the issue.

 

Alternatively, Beta testing involves a limited group of users only, enabling us to identify and address issues or gather feedback before the official launch. In the meantime, I suggest accessing your account through a web browser to view any customer information.

 

From there, you can edit customer info in QuickBooks Online.

 

You deserve a functioning app, and we're committed to fixing this. For further assistance in managing your customers, don't hesitate to reach out.

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