Hi there,
QuickBooks Online is a cloud-based accounting software you can use to run your small business and keep track of your business finances. I know how handy it is to have an account specifically designed for personal expenses, however the setup process for QuickBooks Online is geared towards business.
In order to help you, I'd like a bit more information about where you saw the option to select either Business or Personal account. While you're able to categorize transactions as business versus personal expenses, this isn't something that appears during the initial account creation.
Please reach out to our tech support team so we can take a look at this for you in real-time. An agent will be able to share your screen remotely to figure out what may have happened.
If you have any questions, let me know.
Have a great day!
