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How do I manually enter bank entries to USD register when home currency is CAD?
I am a very small business with 1 employee and user. If I knew that it would be so difficult to do this, I would not have purchased this product. In fact, it appears that this is a known deficiency in the product function because in speaking to technical support, they do not "seem" to know how; instead, tries to get me to sign up to annual support plan (which presumably would help me). Anyone ideas?
Hello Newbie2021,
Welcome to the Community. I'll be happy to provide the support you deserve as a loyal customer. QuickBooks is a powerful program that offers a flexible multi-currency feature. With our multi-currency feature, you can easily manage transactions that are created using a different currency compared to your home currency.
To learn more about multi-currency, check out this helpful article here. To make sure I'm on the same page with you, what type of entry are you making in QuickBooks. If you're referring to a journal entry, you can use the USD bank account as an account on your line items. What happens when you try to use a USD bank account?
@Newbie2021 wrote:in speaking to technical support, they do not "seem" to know how; instead, tries to get me to sign up to annual support plan (which presumably would help me).
Which QB Desktop year version do you have? An outdated one?
Desktop Pro 2021
I have multi-currency set. In addition to the home currency bank account, I created a USD bank account.
Typically, I enter manual transactions (not download) to the CAD bank register as follows:
Date | Number/Type | Payee | Payment | Deposit | Balance |
Account | Memo |
I manually enter the transactions from my CAD monthly bank statements. After entries, I get a net balance that matches my bank statement balance.
I cannot do the same (what I thought would be a simple) manual entry of transactions on the USD bank account register ... apparently because it is not my home currency. It won't allow me to open an entry (Is that why the technical support is suggesting that I upgrade my support so that feature is opened?)
I cannot do a bank feed on the USD account (because it is not my home currency). However, I can download a *.QBO file and import it to QB ... but I do not know how pull it into the USD bank register.
QB Desktop Pro supports the multicurrency feature. You can enable it then create bank accounts, customer/supplier profiles with non CAD currencies. Mind you, once the feature is enabled, it will be irreversible. You have to purchase a 3rd party service to disable it.
Anyway, how much the annual support fee did they offer you?.
It was over 4 times what I purchased the QB Desktop Pro for ... I got turned off. It would be cheaper for me if I could find another more appropriate product.
The pricing plan for QB Desktop CA version link is broken but we could compare it with QB Desktop US version as reference.
https:// quickbooks.intuit.com/learn-support/en-us/discontinue-services/care-plans-for-quickbooks-desktop-pro-premier-and-mac/00/202566
I checked the price for a one time (outright) license QB Desktop 2021 CA version Pro edition for 1 user worth around CAD 500. If someone offered you an annual support worth CAD 2000, I am not sure they were a legit Support. Make sure not calling any numbers you may find by googling..
Hello @Newbie2021 ,
I do not use multi-currency nor bank feeds as I find the trouble it causes and the edits required are not worth the time; it is simply faster for me to make all the entries manually.
Regarding your US account, I handle it this way.
1. Create US Bank account - yes, this account is still technically in CAD$ but the amounts entered into this account are the US$ amounts only.
2. Create another bank account for the exchange transactions. Mine is called CAD$ Exchange on US$.
3. It is assumed you also have your regular CAD$ bank account.
Let's say you are transferring money from your Canadian Account to your US Account. The amount of US$ that you want to transfer is $10,000.00. Assuming a 1.3 exchange rate, that is going to cost you $13,000.00 $CAD.
Your entry will be something like this:
1. Write a cheque from your regular CAD$ bank account in the amount of $13,000.00
2. In the expenses section of the cheque, make entries on two lines.
3. The first line will be distributed to your US$ bank account in the amount of $10,000.00.
4. The second line will be distributed to your CAD$ Exchange on US$ bank account for $3,000.00.
This keeps the proper US$ amount in the US$ bank account so when you write cheques in US$, you can reconcile that account as though it were US$.
However, when entering bills to pay in US$, you will enter the bill twice. This is the procedure I follow:
When you go to pay the bill to a US$ vendor, select only the bills that are in the original US$ currency, leaving the "e" exchange bills for a later step. Ensure when you pay the bill it is the US$ bank account that you have selected.
Now go to pay bills again, and choose all the corresponding "e" invoices you created. Ensure you have your CAD$ exchange on US$ account selected to pay the bill from.
The balances in the two bank accounts should always represent the true amount of CAD$ that your US$ have cost you.
When I have to add more to the US$ account, I keep a spreadsheet with a running tally because once you purchase US$ for the second and subsequent purchases, the exchange rates will need to be blended to get a current rate to process current US$ vendor invoices.
The exception to this would be if you only ever transfer to your US$ account the exact amount of US$ needed for your US$ vendor invoices. In this case, then you would just use that exchange rate on those invoices and there would be no need for blending rates.
I hope this helps. Good luck!
Thanks, Rochelley, for the detailed response.
I did get a solution from Lhynerd from QuickBooks Technical Support. He was very helpful. First he checked that that option of manual recording USD statement entries directly in a QB USD Bank register (in my case where the based currency is in CAD) has not been implemented (but should be in the future). He suggested a work-around as follows:
1. Create a Vendor and name it miscellaneous for example.
2. From there, there would be an option to select the currency for specific vendor and to record the transactions.
3. To record the transacts, you create bill and pay bills.
So that is what I did.
1. Download my USD bank statements.
2. I created vendors that corresponded to the entries; e.g., "January USD Bank Charge".
3. I created a bill and then paid the bill against the USD Bank Account.
4. I matched the bill payment to the bank statement entries.
Cheers
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