Hello again Bookeeping101,
I hope you're doing well. I love that you've been using the bank feeds feature in QuickBooks Desktop to download your transactions so that you don't have to enter them all manually. Duplicate transactions can be tricky to handle, so I want to point you in the right direction to get this resolved.
If you're seeing transactions in the Downloaded portion of the bank feed that you've already matched, and you're sure they've already been matched, a screen share with one of our agents will be a great way to get to the bottom of this. It sounds like there may be an issue with either your bank feed or your bill payment transactions, and since I want you to get the best support on this, I'd like to invite you to contact our team of experts outside of the Community. Seeing exactly what you see, and using their tools and troubleshooting techniques will be the fastest way for you to get a resolution. Check out our Contact Us page to get in touch.
I know you'll get this resolved in no time, so I hope you enjoy your weekend!
