Bank register, the deposit and running balance disappeared

Hi SuperStar777,

QuickBooks enables you to get your work done faster with the help of the accounting features offered in the program. I'll be happy to share more info so you're on the right track.

The program allows for you to search for data entries using the Advanced Search feature. In order to take advantage of this feature, click on the Magnifying glass at the top right of your account > once the search drop-down appears, click on the blue link that says Advanced Search > on the search filter, select the matching criteria, and specifically filter it to show the line description. After hitting Search, you'll be able to see the entries you're looking for based on the search criteria you use.

Let me know if this info helps. I'll be a message away in case you need help.

@JamesM4  Either I am finally going senile, or you didn't actually answer the OP's question.

Hello FishingForAnswers. Thanks for chiming in on this thread. I look forward to hearing back from SuperStar777 SuperStar77 so I can assist them further if need be. You're also welcome to ask questions. I'm here to assist. 

@JamesM4 , are you answering to my query or you pasted something as answer by mistake ? 

my query is not related to search. if you don't know the answer, pls stop bothering yourself.

Hi SuperStar777,

It sounds like you just need to make a minor adjustment to the columns in your view.  Here's how;

1. From your Settings ⚙, open the Chart of accounts

2. In the Action column, click on Account history for the desired account

3. Hit the small ⚙, above the Action column

4. Checkmark each column heading that you would like to see.

That's it!

Should you require additional assistance, please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  It would be our pleasure to work with you in real time, and review the issue in more depth from our end.

If you have any other questions or concerns, feel free to reach out. We would be happy to assist!