Hi there,
Sometimes it's good to have a fresh start with your banking and I'll be happy to show you how.
To disconnect a bank account, follow the steps below:
In the navigation bar, click Banking, and then select the Banking sub-tab.
- Select the account you want to delete, and then click its Edit icon, then Edit account info.
- In the Account window, select Disconnect this account on save.
- Click on Save and Close.
The account stays in QuickBooks, but isn't automatically updated with downloaded transactions. To delete an account: (Be sure you understand the effects if you fully delete an account.)
- Click the Gear icon, and then click on Chart of Accounts.
- Select the account you want to delete in the list.
- Click on the drop-down arrow beside View register and select Delete.
- Confirm that you want to delete the account.
Give this a try and if you need further assistance, I recommend contacting our support team using this link.