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luiguifernandez
Level 1

Does anybody know if Quickbooks automatically tries to update bank accounts? I have received twice a notification from the bank that someone is trying to connect.

I have my business bank account connected to Quickbooks and the last two Sundays I am receiving notifications that someone is trying to connect to my bank. It's not the accountant and it's not me. Could it be Quickbooks doing it automatically?
1 Comment 1
MJ_R
QuickBooks Team

Does anybody know if Quickbooks automatically tries to update bank accounts? I have received twice a notification from the bank that someone is trying to connect.

Hi luiguifernandez,

 

Welcome to the Community! QuickBooks is a versatile program that enables you to get your work done faster. I'd be happy to share some information on automatic bank account updates in your software. 

 

QuickBooks Online automatically updates your bank accounts. Once you connect your accounts to QuickBooks Online, they are automatically updated in the system. Automatic online banking account updates normally begin around 10 pm PT. If the server is unable to obtain updated information for a particular online account, it attempts the update up to five additional times over the next five hours.

 

However, these automatic updates are typically done without requiring additional authentication from the user. If you’re receiving notifications from your bank about someone trying to connect, it’s important to verify this activity. It could be a routine security notification from your bank, but it’s always a good idea to confirm.

 

If you’re concerned about these notifications, I recommend reaching out to your bank to ensure the security of your account.

 

If you have any additional questions, feel free to reply below. I'm happy to help.

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