cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
jdennison-heidem
Level 1

How do I get rid of the screen 'Keep track of who you pay' screen to access my suppliers?

I added a made up company to access my suppliers, but it will only allow me to do this once and then the screen comes back to the 'Keep Track of who you pay'.  
1 Comment 1
JamesM4
QuickBooks Team

How do I get rid of the screen 'Keep track of who you pay' screen to access my suppliers?

Hi there,

 

I'll be glad to steer you in the right direction so you can get back to doing the things you enjoy. 

 

To make sure we're both on the same page,  could you elaborate on what you mean by it will only allow you to do this once? In case you're experiencing a browser-related issue, I suggest clearing cache and cookies. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be here in case you need further assistance.

Need to get in touch?

Contact us