Hi there,
Reconciliation is an important step in organizing your business bookkeeping. When you reconcile an account, you compare the beginning balance and transactions listed in your QuickBooks Online company file with your monthly bank or credit card statements to make sure they match. I'll help shed some light on the process for you.
Take a look at this helpful article for help with reconciling in QuickBooks Online: Reconcile accounts. This article contains tons of information as well as hyperlinks to further articles for you to explore.
I'd need a bit more information to address your question directly, so if you still need help after reviewing these articles, please reach out with more details. I'm here to help.
Have a nice day.
