Hi cgiebel,
Welcome to Community! QuickBooks Online provides the ability to record cash back to your credit card account seamlessly. I would be happy to show you how!
Follow these steps to enter the cash redemption;
1. Open +New from the left menu
2. Select Credit card credit
3. Locate the appropriate account from the Bank/Credit Account ▼ dropdown menu
4. Under the Category details, select the account that you have for your cash back rewards whether expense/income account as you see fit
Note: If you don't have an account to track your cash back rewards, you need to create one. Please see How to create a new parent account or subaccount.
- Enter the required information
- Select Save and close.
If you have additional questions, I recommend speaking with an accounting professional. They'll be happy to provide their expertise and best course of action, to ensure a positive outcome on your books. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.
If you have any other questions, feel free to reach back out. We would be glad to help!