Due to this virus, our employees are receiving little to no hours. Our company would like to offset those hours they are missing. Would I increase the hours allotted to them for Sick/Personal Pay or would I set up a different Payroll List item to better keep track of the hours paid during this time?
This sounds like an awesome way to help your employees make it through this hectic time! QuickBooks Payroll is designed to provide you with powerful tools so you can take back control of your books. I want to make sure you're given the appropriate advice to avoid any tax complications down the road. Your accountant is the best person to ask about this. They'll be able to assist you in selecting the correct payroll item that tracks properly to your year-end forms. Check out our Find an Accountant page to find a QuickBooks pro in your area. You can enter in your postal code to find accountants near you, and filter for the product you're using.
If you know how you want this tracked, our dedicated support team is available through the channels below. They'll be able to provide real-time guidance with this.