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MY employee Donna Tolintino is getting a message that she doesn't have a workforce account because her email belongs to an admin account and only employees can access wor

 
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QuickBooks Team

MY employee Donna Tolintino is getting a message that she doesn't have a workforce account because her email belongs to an admin account and only employees can access wor

Hi there,

 

It's vital that Donna is able to access her paystubs online. Don't worry, I'll be happy to steer you in the right direction with this.

 

Based on the message she's getting, I recommend checking to make sure Donna's set up correctly in the system. Here's a great article which goes in detail on how to: Invite employees to access pay stubs and time sheets online.

 

Once you've verified that the set up is correct and you're still having issues, I recommend contacting or Workforce Chat support using this link here: Chat with us in English. One of our agents will be happy to get you and Donna back on track! 

 

In the meantime, don't hesitate to leave a comment below. :)