Thanks for stopping by, kford.
Records of Employment and how to process them are a hot topic right now and making sure the dates and details are correct is essential. What you've outlined here gives me a solid idea of how you can proceed with taking care of this employee's ROE and moving on in QuickBooks Desktop.
In QuickBooks Desktop, the final pay run for that employee needs to be processed before it gets added to the ROE. Once it's been run, you'd go in to update the termination date on the employee profile. I know you probably have other employees who will need to have their pay processed for this period and it sounds like you'd like to take care of this employee's ROE as soon as possible. There are a couple of options.
The first option is to leave the ROE until after this pay period is complete and you've run for everyone else.
The second option is to run an off-cycle payroll run for this particular employee right now, then update the termination date and continue with the ROE process. To run an off-cycle payroll, you'd click Start Unscheduled Pay from the Payroll Centre's Pay Employees window.
In addition to the Process, review & EFILE Record of Employment (ROE) forms article from community, I also encourage you to review the Write a termination cheque article in-product to go through the steps of terminating this employee in your books. Here's how to find the article.
- Click Help and then QuickBooks Desktop Help.
- Choose the Help tab.
- Click Search.
- Enter the article title into the search bar and hit Enter.
- Click the article to read it.
To have someone go through the steps with you, I recommend reaching out to support using one of the following two options.
QuickBooks Desktop Canada chat support: https://intuit.me/cachat
Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET
The phone support option is not offered at this time due to reduced staffing from COVID-19. I assure you these two teams are still able to offer you the top notch support you're looking for to work through this.
