We are now in 2023 and I have finally found the workaround to get the unused pay types off of the paycheck.  Yes, you follow these instructions and you unselect the pay types for each employee.  BUT if you have inactive employees and they had those pay types checked, then it will continue to show up all paystubs.  So, you have to go into all your inactive employees, and for every one, unselect these pay types in their profile, and save.  I have over 500 inactive employees.  This took me days to do.  Hope this helps anyone else out there that has been trying to convey this issue to QB!

Click on the name of employee, scroll down to the Deductions and Contributions box, Edit, and deduction is listed there.  hit trash button next to it.

You are clearly not listening to the question!  We want to completely delete a pay type, not just remove it on an employee's profile.  How can we deactivate a pay type or completely delete it as an option?  I also have several (32!) that were migrated from QB Desktop and we don't want them on our books anymore.  It makes doing payroll cumbersome at best and just awful when trying to assign hours to the different pay types.  I don't want to have to scroll over 32 different pay types on the screen to get the hours in the right type.  There should be a way to eliminate those that are not in use or at least modify the window to show only the ones assigned to each employee.

Yup, they definitely don't get it!  My workaround above does not fix what you are talking about with having all of your previous options showing in the list of pay rates.  Extremely frustrating for sure!

I just migrated from desktop and I am having the same issues.  Its been year and they did not fix this?  Did I make a big mistake?

Hi melH1,

QuickBooks Online Payroll provides multiple Pay types, that you can apply to each employee profile.  Although there isn't a way to delete them, you can choose to exclude them from the employee as necessary, by removing the checkmark for the pay types that don't apply.  This will remove them from future pay runs. 

If you would like to see an option to delete pay types that are no longer used, please feel free to submit a suggestion to the Development Team.  Customer recommendations are greatly appreciated in assisting, with improving your overall customer experience in QuickBooks Online. 

If you have any other questions, feel free to reach back out.  We are always happy to help!

Who would ever want to delete an unused Pay Type?

It's rare that I've encountered a product worse than Quickbooks...