I need to revise an Ontario WSIB payment. I've deleted the payment and am not able to make a new one. It is still showing as paid. How can I change the payment amount?

tlast · ‎March 24, 2024

In the payroll tax center the WSIB payment is showing as paid even though I've deleted the payment in the payment history section and it is no longer showing on my bank register. I can't force quickbooks to give me the option to make a payment again.

Amanda-B · ‎March 25, 2024

Hey there, tlast.

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

If you have any other questions, feel free to reach out here.

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I need to revise an Ontario WSIB payment. I've deleted the payment and am not able to make a new one. It is still showing as paid. How can I change the payment amount?

I need to revise an Ontario WSIB payment. I've deleted the payment and am not able to make a new one. It is still showing as paid. How can I change the payment amount?

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