Hi there,
Making sure your staff gets paid is a crucial part of every business. I'd be happy to look into this and give you a hand so you're back on track in no time.
QuickBooks offers a powerful payroll program which allows your staff to get paid seamlessly. Based on what you've described, I'd like for you to do some basic troubleshooting on your end. Have you tried exiting out of the program and opening it up again? If so, are you getting an error message or it's completely non-responsive? It's also important to make sure you've filled out all the necessary information required on your direct deposit.
Give this a try and if you need further assistance, don't hesitate to reach out to our support team using this link.
