Hello kellynashbookkee,
A browser-related issue can be the caused of this issue. We can fix it by accessing the training modules using another support web browser such as Chrome, Firefox, or Internet Explorer. Please also make sure that all clickable items/icons/questionnaires are being taken.
You can also find more troubleshooting steps in this article: Configure browser settings for ProAdvisor training.
Keep us posted if you need more help with the training modules.
