Hi, @sonal.bansal@ful. Thank you for sharing your first post here in the Community. I can point you in the right direction to figure out why your payroll was processed with a paper check.
Direct deposit or bank setup may affect this issue. To fix this, make sure that your bank information for both you and your employees are set up for the direct deposit. The system should register the direct deposit as the payment method for your pay run once your bank is connected and verified successfully.
Once done, try running your paycheck and review the payment method of your entries. If it's still using the paper check option, I'd suggest processing payroll through a private browser to narrow down the result.
Here are the keyboard shortcuts:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works, clear the cache of your main browser to remove browser history. Otherwise, use another supported browser as an alternative.
If you have questions about direct deposit schedules once you processed direct deposit payroll, check out this link as your guide: Direct deposit processing timeline.
I'm more than happy to help you again if you have follow-up concerns about your payroll transactions. Just leave a comment below. Have a good one!
