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jeremy-foster-fo
Level 1

QB is stating I was supposed to make a payment to British Columbia WSBC of $48. I however cannot find anywhere on the WSBC site that states I need to make this payment.

According to WSBC I don't owe anything. Now QB has recorded the payment, but it's invalid as far as I can tell.
1 Comment 1
JamesM4
QuickBooks Team

QB is stating I was supposed to make a payment to British Columbia WSBC of $48. I however cannot find anywhere on the WSBC site that states I need to make this payment.

Hi there, 

 

Welcome to the Community. It's important you're able to have your tax payment in QuickBooks and on the WSBC site match. I'll be glad to steer you in the right direction so you're on the right track. 

 

Since the payment in QB could be referring to a past payment that's already been paid on the WSBC site or a payment in QB that's an error. That said, I see you benefiting more by contacting a support specialist outside of the Community. A specialist will be able to share your screen and help assist you further with this. Here's how to: Contact QuickBooks Online Support

 

Feel free to keep me posted on how you make out. I'll be on standby.

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