cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
matthias_bloenni
Level 1

"Your payment of $A to Mr B is larger than usual and exceeds your direct deposit security limit." My limit is 4x $A Does anyone know why QB is not processing payroll?

I received the message last payroll as well, but payroll was processed, however money was not transferred today. It seems QB has some issues...
1 Comment 1
Amanda-B
QuickBooks Team

"Your payment of $A to Mr B is larger than usual and exceeds your direct deposit security limit." My limit is 4x $A Does anyone know why QB is not processing payroll?

Good mornign, matthias_bloenni.

 

Based on the information you've provided, the best course of action would be to contact our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

 

If you have any other questions, feel free to reach out here.

Need to get in touch?

Contact us