Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I am trying to import bills from another accounting system, however, I am getting an error that says some of the bills do not have numbers even though they all do. The only thing I can think of is that it is because some of our suppliers include letters as part of their bill number. I am I correct in thinking that this is the reason for the error?
Hi s_reynolds,
Ensuring your bills are successfully uploaded in QuickBooks Online is essential to keep your books aligned. I recommend contacting our Customer Care team outside of Community. This will provide us with the opportunity to work with you directly, and get you back to business as soon as possible.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Let us know if you have any other questions. We're always happy to help!
Discovered that this was a formatting issue. All the bills had a letter included in the bill number. All I had to do was change the format from number to text and they imported.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here