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Level 1

Deleted a cheque made in payment of a bill

I was working on the year end, trying to get quickbooks to match the case wear. doing so required creating journal entries to create a bill, plus journal entries to create credits towards the vendor to pay off the bill. I applied the credits so the payment amount was zero. But I accidentally clicked the wrong bank account to pay it with. When I went into the cheque created, instead of just changing the account it charged too, for some I reason I deleted it. Now the journal entries are there for the credits and the bill, but neither are showing up in my pay bills screen, so now I've got these credits and a bill floating around that I can't access to apply and pay. Any advice?

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Best answer July 29, 2020

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QuickBooks Team

Deleted a cheque made in payment of a bill

Hello ML18,

 

I appreciate the detail of how you've entered and modified your transactions as it's given me a fairly clear sense of what's going on. Making sure you have the same data registered across the services you're using to manage your books is a key part of balanced bookkeeping. I'm here to help you sort this out.

 

QuickBooks Desktop has a number of built-in features to keep data entry simple, such as the Enter Bills option that lets you record both bill and credit transactions for your vendors as needed. It takes care of the journal process for you in the background so you don't have to worry about picking accounts and debits and credits. I always recommend using the built-in features when possible so you can ensure a higher accuracy and smoother process. Using journal entries, however, is also an option for recording transactions, as you know. Here's what I recommend to resolve your situation.

 

To get things back into gear, I suggest deleting the journal entries for the bill and credit. Once you've done that, recreate the bill and credit either using the feature I mentioned or once again using the journal entry. This will put them back in the Pay Bills window so you can handle them as needed. Here are a couple of articles about those processes.

It sounds like you know your way around the program, but if you're not sure where to delete the journals, the easiest access point is going to be the vendor profile in the Vendor Centre. Double-click the transaction to open it and then click the Delete button.

 

Feel free to check in with an accountant if you're feeling unsure about the process. It's important to me that you have the proper guidance for accuracy in your books. If you don't already have an accountant, check out our database of QuickBooks-certified accountants here: Find an accountant

 

I hope this is helpful for you. Best of luck!

View solution in original post

3 Comments
Highlighted
QuickBooks Team

Deleted a cheque made in payment of a bill

Hello ML18,

 

I appreciate the detail of how you've entered and modified your transactions as it's given me a fairly clear sense of what's going on. Making sure you have the same data registered across the services you're using to manage your books is a key part of balanced bookkeeping. I'm here to help you sort this out.

 

QuickBooks Desktop has a number of built-in features to keep data entry simple, such as the Enter Bills option that lets you record both bill and credit transactions for your vendors as needed. It takes care of the journal process for you in the background so you don't have to worry about picking accounts and debits and credits. I always recommend using the built-in features when possible so you can ensure a higher accuracy and smoother process. Using journal entries, however, is also an option for recording transactions, as you know. Here's what I recommend to resolve your situation.

 

To get things back into gear, I suggest deleting the journal entries for the bill and credit. Once you've done that, recreate the bill and credit either using the feature I mentioned or once again using the journal entry. This will put them back in the Pay Bills window so you can handle them as needed. Here are a couple of articles about those processes.

It sounds like you know your way around the program, but if you're not sure where to delete the journals, the easiest access point is going to be the vendor profile in the Vendor Centre. Double-click the transaction to open it and then click the Delete button.

 

Feel free to check in with an accountant if you're feeling unsure about the process. It's important to me that you have the proper guidance for accuracy in your books. If you don't already have an accountant, check out our database of QuickBooks-certified accountants here: Find an accountant

 

I hope this is helpful for you. Best of luck!

View solution in original post

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Level 1

Deleted a cheque made in payment of a bill

Thank you so much. That fixed the issue perfectly. I ended up continuing with using journal entries as these are all adjustments to the yearend of December 31 2019.

Highlighted
QuickBooks Team

Deleted a cheque made in payment of a bill

Gotcha. I know there are specific reasons that things are done one way over another and I always say go with whatever is best for your needs. I'm glad it worked out!