Hi kmcgriskin,
Thanks for reaching out here. It's important that the receipts you upload from the QuickBooks mobile app are aligned with your QuickBooks Online account. I'd be happy to provide some insight here!
If you haven't done so already, I do recommend refreshing the app to ensure it's up-to-date. You may opt to uninstall and reinstall it as well, to see if you get the same result. If the issue persists, please contact us outside of Community. Our Customer Care team will be able to review the unexpected behavior and escalate if for further investigation, if required.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Feel free to reach back out, if you have other questions. We'd be glad to help!
