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harold-larson
Level 1

I use Expensify for expenses and then sync into QuickBooks. Twice now, the Expensify sync created a double entry. How can I delete or reverse the entries?

 
1 Comment
JamesDuanT
Moderator

I use Expensify for expenses and then sync into QuickBooks. Twice now, the Expensify sync created a double entry. How can I delete or reverse the entries?

When you sync Expensify to QuickBooks Online, the expenses are directly affecting your account register, Harold.

 

You'll need to go to the account register and delete the duplicate entries. Here's how to do it:

  1. Select Accounting on the left menu and go to the Chart of Accounts tab.
  2. Look for the bank account and click View register.
  3. Click the duplicate entry and select the Delete button.
  4. Choose Yes to confirm the action.

The transactions that come through QuickBooks Online depends on what Expensify shares to us. I'd recommend reaching out the Expensify Support about duplicate entries. They'll be able able to explain more why this happens.

 

I'll be right here if you need anything. Have a great day!

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