Hi jcueto,
Welcome to Community! It's great to hear that you've received a refund to your credit card from your vendor. In QuickBooks Desktop you can successfully record the refund in just a few steps. I'd be happy to guide you through the process!
Here's how to record the credit card credit:
1. From the Banking menu, select Enter Credit Card Charges
2. Using the drop-down, choose the Credit Card Account
3. Open the Refund/Credit radio button
4. Select the Supplier name and enter the Date, Ref No and the Amount
5. Add a Memo as you see fit
-If you returned items, click the Item tab and enter the Items and Amounts from the refund
-If the refund doesn't have any items, select the Expenses tab and the appropriate Account and Amount
6. When you've finish, hit Save and Close
You're all set!
For your reference, here's how to record a supplier refund in QuickBooks Desktop.
All the best!
