I subscribed with my google but it doesn't work on my app. It says "subscription error". It works on my computer.

Hi there, 

Glad to have you join the Community. QuickBooks is designed to be an easy-to-use program. It's vital you're able to use the app without running into issues. Rest assured, I'll be happy to help so you're on the right track. 

In order to troubleshoot this issue, I recommend uninstalling and reinstalling the app. This is a great way to troubleshoot issues that may be affecting the app. By reinstalling the app, this ensures you're on the latest version of the mobile app. 

Feel free to keep me posted on how you make out. I'll be one message away.

I uninstalled and reinstalled the app. It's still the same " subscription error".

Hey @onnakamiyui-gmai,

You should speak with Help team. Directly Contact QB Help Desk at [scam phone number removed]

Thanks

Justin

@Justin KM 

scammer

Hi onnakamiyui-gmai,

Thanks for joining this thread. QuickBooks is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to help.

If you're still getting the same subscription error, I encourage you to contact our customer support team to take a closer look at this. You can refer to the following options to reach out to our customer support team.

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start.

Let me know if you have questions, I'll be happy to help.