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roy66
Level 1

Started QB pmts 5 days ago. Sent $5.00 pmt to test. The cc was charged, but pmt has still not shown up in my business account. Should QB support check for a problem?

 
1 Comment 1
JamesM4
QuickBooks Team

Started QB pmts 5 days ago. Sent $5.00 pmt to test. The cc was charged, but pmt has still not shown up in my business account. Should QB support check for a problem?

Hello roy66,

 

It's great to learn that you've started with QB payments. I'm glad you've reached out to find out more about why your business account hasn't been deposited yet and I'll be happy to point you in the right direction. QuickBooks offers a versatile online payments module that allows you to get paid faster so you can do the things you love. 

 

If you're processing your first payment on your account, your funds are deposited into your bank account within five business days. This may be the reason why you're not seeing the payment in your account yet. The good news is that going forward, your payments will only take two days to reflect in your bank account. I encourage you to check out this article here for more info about payments. 

 

I'll be here in case you've got other questions. Otherwise, feel free to reach out if you need anything else. I've got your back. 

 

 

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