All my accounting info has been lost on quick books

Hey there scheffelconstruc,

Thank you for reaching out to us here! QuickBooks Online is a great tool that is used to keep your books balanced. It is important to have access to all of your information and transactions in QuickBooks Online. I can provide you with some troubleshooting steps to help you get back into your account.

It may be browsing data on your system that is preventing the software from doing what it is supposed to do. Here are some steps to resolve issues that are caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If the issue persists, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in order to help you get back to managing your books in the software. You can reach out to them using one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.