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CRABBIEG
Level 1

Employer forms not showing on payroll tax page

Hi There,

I am trying to access the employer forms page and can no longer find it on my payroll tax page??

 

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1 Comment 1
Amanda-B
QuickBooks Team

Employer forms not showing on payroll tax page

Hey There CRABBIEG,

 

Thanks for reaching out us here. QuickBooks Online Payroll is a great tool to have, it gives you access to the forms you need. It's vital that you know where to find these forms.

 

You can get these forms by navigating to the Taxes tab and selecting Payroll tax. Once you are in that section, click on Filings right beside the Payments tab. Your forms should be in that section. If your forms are still not there, I recommend following some troubleshooting steps that I've provided below.

 

It may be browsing data on your system that is preventing the software from doing what it is supposed to do and not be able to see the Employer forms you would like to see. Here are some steps to resolve issues that are caused by browsing data:

If you are still not able to see the Employer forms, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting as well as view your screen to see what may be causing the issue. You can reach out to them using one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

 

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