How to downgrade from a 3-user license to a single user license in QB Desktop Pro?
Hi all, I called in to QB Sales to revert back to a single user license from 3-users for Desktop Pro. I was advised to cancel our current subscription and buy a new single-user subscription and will be sent a new license to install.
Whare the best practices for this? Do I need to re-install Quickbooks or can I do an in-place downgrade somewhere in the settings? I'm asking for the easiest way as I am working remotely on the machine.
How to downgrade from a 3-user license to a single user license in QB Desktop Pro?
Hi there,
It's vital you get the support you need with downgrading your current plan to a single user license. To make sure the process is seamless, I recommend contacting our support team using this link here. One of our agents will be happy to take a look at your account and make sure everything is up to par.
Let me know if you have other questions. I'm here to help.
In our experience, we had to cancel the subscription and got a proportional refund. When you purchase a new subscription license (or a new one-time license), you may try changing the license number in Help menu, as long as you have the same product code. Otherwise, just reinstall it and don't forget to secure a backup data file for insurance prior to do so.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
