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tomluk
Level 1
posted
‎January 23, 2024 12:48 PM
last updated ‎January 23, 2024 9:48 AM

I cannot open quickbooks file

I can open B computer which installed quickbooks premier accountant edition 2024

and I cannot open on that file on quickbooks premier accountant edition 2023 on the A computer.

 

they are updated to the most recent version

 

Problem: Could not find an installed version of Quickbooks that is compatible with "file source and name.qbw"

 

Suggestion: If you have recently installed a new version of quickbooks, start quickbooks and open the file from there. after that, the fil will be updated and double clicking should work again

 

 

 

I tried any solution(use backup file and open from quickbooks, check updated) but all of them not work

 

how can I solve it?

 

other company file is work but only this company has this problem

 

Solved
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Best answer January 23, 2024
Solved

Best Answers
JamesM4
QuickBooks Team
QuickBooks Team
‎January 23, 2024 01:51 PM

I cannot open quickbooks file

Hello tomluk, 

 

Welcome back to the Community. It's vital you get the help you need so you can continue to manage your business with peace of mind. I'll be happy to share more info so you're on the right path with achieving your QuickBooks goals.

 

Based on the details you've shared above, I recommend troubleshooting this issue using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix such issues. Check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else. 

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1 Comment 1
JamesM4
QuickBooks Team
QuickBooks Team
‎January 23, 2024 01:51 PM

I cannot open quickbooks file

Hello tomluk, 

 

Welcome back to the Community. It's vital you get the help you need so you can continue to manage your business with peace of mind. I'll be happy to share more info so you're on the right path with achieving your QuickBooks goals.

 

Based on the details you've shared above, I recommend troubleshooting this issue using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix such issues. Check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else. 

Reply Join the conversation
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