Hi there fpssdave,
It's vital that you to be able to use your QuickBooks software in order to manage your books. QuickBooks Desktop is a great tool able to take into account your expenses and sales so you can see the profit of your company. I can point you in the great direction for assistance with display in the software.
For help with managing the way information is displayed in the software such as the icons, I recommend reaching out to the QuickBooks Desktop support team outside of the Community. They'll be able to view the way your software settings are set up as well as how you're system is programmed in a secure setting in order to best assist you with the icons. You can reach them using the options provided in the QuickBooks Desktop software support policies.
If you have any other questions, feel free to reach out here.