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Experienced Member

My accounts receivable and payable listings are not showing on my balance sheet? Anyone experience this?

I am running these listing and have correct balanaces in open invoices and unpaid bills.  I have run many rebuilds and verify data integrity - No issues are coming up.  Has anyone experienced this issue before?

1 Comment
QuickBooks Team

Re: My accounts receivable and payable listings are not showing on my balance sheet? Anyone exper...

Hi there, 

 

I appreciate you reaching out in the Community. I'd be glad to give you a hand with troubleshooting the issue you're having with QuickBooks Desktop. 

 

Since you've already ran the rebuild and verified that there are no errors, I recommend resorting the listings in your Chart of Account. You can do this by navigating to the Chart of Accounts menu > click on View Tabs > Resort listings. Once you've done this, try running the report again and let me know how you make out. It's also important to make sure your Report Basis is on Accrual and not Cash. Here's a screenshot for reference:

 

 

 

 

Try the steps above and let me know how you make out. I'll be on standby. :)